Track Order

Tracking your order with Kosmeticau is quick and simple. We know how exciting it is to receive your Korean skincare, makeup, and beauty products, so we’ve made it easy for you to check your order status in real time. Simply enter your tracking number in the field above to see the latest updates from our shipping partners. You’ll be able to view where your parcel is, its estimated delivery date, and any current progress in its journey.

Once your order has been processed and shipped, we’ll send you a confirmation email with your tracking number. If you don’t see the email, please check your spam or promotions folder. Our orders are dispatched promptly from our Korean warehouse, and standard shipping typically takes 7–12 business days to arrive in Australia. Delivery times may vary depending on customs clearance, location, and shipping option selected at checkout.

If your tracking number doesn’t seem to work or hasn’t updated after 48 hours, don’t worry—it can take some time for tracking information to appear. Feel free to reach out to us at info@kosmeticau.com
with your order details, and we’ll be happy to assist. Our team is dedicated to making your shopping experience seamless, from browsing and checkout to delivery at your doorstep.

Kosmeticau is your trusted Australian retailer for authentic Korean skincare and beauty products. We stock popular brands like Medicube, Beauty of Joseon, Anua, COSRX, Laneige, and many more. Every order is carefully packed to ensure your products arrive safely. Use this page anytime you want to track your order status or get shipping updates. Thank you for choosing Kosmeticau—we’re here to help you achieve your skincare and beauty goals with the best K-beauty products, shipped quickly and reliably from Korea.